Unmatched Reliability

Keeping applications running smoothly and optimally requires more than application administrators or DBAs — it requires the best consultants available. Teradata Managed IT Services provides a single point of contact for operational task services — monitoring, change requests, performance tuning, security management and reporting — on-premise or in private, managed, or public cloud environments.

  • features & Benefits

USABILITY

We take operational responsibility for improving your analytic application end-user experience so you can focus on your most critical business issues.

EXPERIENCE

Teradata certified resources provide proven methodologies for better query throughput, optimized best practices, and optimal performance and system health.

efficiency

We handle daily operations and improve processes for greater overall productivity and efficiency so you can focus on more critical, business outcome-related activities. 

reduced costs

Expert management operations, best practices, and proven processes translate to lower IT costs.

PRODUCTION OPERATIONS SUPPORT

Provides end-to-end analytic ecosystem management, including operations of database, data integration, Hadoop, and Business Intelligence environments. 

APPLICATION DEVELOPMENT, SUSTAINMENT

Using agile methodology and Kanban development and operations (DevOps) processes to ensure rapid deployment and operations.  

Performance

Regardless of the environment—Amazon Web Services (AWS), Microsoft Azure, Teradata Cloud, or On-Premises in your own data center—IntelliCloud delivers the most performant analytics software for always-on analytics in the cloud. Why settle for less? 

Security

Security is our number one priority with IntelliCloud. We offer peace of mind with enterprise-class security designed for GDPR and we’ve invested in third-party audits to demonstrate compliance with the ISO 27001, SOC 1 and 2, PCI, and HIPAA standards. 

Availability

We contractually guarantee the availability of your analytics platform with IntelliCloud. Our Service Level Agreement for up to 99.9% uptime translates into more productivity and higher satisfaction from your data scientists and business users.

operations

We handle infrastructure-level tasks for you— software patches, version upgrades, user administration, performance reporting, and support ticket resolution—so you can focus on managing your business.

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Executive Brief
Teradata Managed IT Services: Driving Business Outcomes Through Operational Excellence

Download Executive Brief