Automating Intelligence - Developing an Organizational Culture to Maximize your Analytical Initiatives

At most companies, the IT organization and business end users that they support are at odds with one another.  This is not because they do not like each other personally, nor are they collectively trying to do a poor job.  Rather, they are at odds with one another because they are incented (and thus, motivated) to strive for diametrically opposed success criteria. There is nothing inherently wrong with the focus of either group of constituents.  However, there needs to be a cultural change to enable an environment of success.  This is never easy but the following paper outlines one possible set of steps in driving towards this aim