Activating and Shaping the Customer Journey: Lessons From N Brown Group (JD Williams) on How to Understand and Influence Customers’ Decisions

It is easy to commit to delivering exceptional customer experiences, but executing on the same can often be the hardest step. Join CMO Council, Teradata and N Brown Group (JD Williams) in part two of a webinar series to hear how organizations can enhance the customer experience and influence their buyers’ next steps to align with organizations’ desired goals and objectives.

View first webinar in the series: From Mapping to Influencing: Using Intelligence to Better Understand, Influence and Activate the Customer Journey.