See how Siemens Healthineers uses Teradata Vantage for predictive maintenance and optimal asset utilization

Asset uptime at the center of clinical decision making

Every day, an estimated 5 million patients globally benefit from Siemens Healthineers’ innovative technologies and services.

This international medical equipment manufacturer focuses on the advancement and digitization of the delivery of healthcare. 

The company is comprised of engineers and pioneers (hence the name Healthineers) whose purpose is to enable healthcare providers by digitalizing healthcare.
 
With approximately 240,000 patient touchpoints occurring per hour, more than 70% of critical clinical decisions are influenced by Siemens Healthineers technology.
Siemens Healthineers By the Numbers
600,000
installed products
5M
estimated number of patients per day
240,000
patient touchpoints per hour
48,000+
employees
Stefan Meiler, VP Data Governance & Analytical Services, Siemens Healthineers

Stefan Meiler

VP Data Governance & Analytical Services

Mr. Meiler is responsible for a global team of data stewards, data analysts, data scientists, product and project managers who are managing a broad range of data assets and realizing multiple analytical use cases. These use cases include IoT data analytics, service process optimization, and sales enablement.

Answers and Outcomes

Siemens Healthineers’ customers (physicians, hospitals, and healthcare providers) have two critical expectations of Siemens Healthineers: to deliver the best medical care and for that care to be delivered in a cost-efficient manner.

Properly functioning equipment is critical in an emergency room setting where you don’t know when the next patient will walk through the door needing emergency services. Data scientists and business analysts are emphasizing asset utilization through predictive maintenance to improve up-time in Siemens’ equipment. This allows Siemens Healthineers to provide more available products and efficient service delivery for physicians and hospitals.

By continuing to ingest state of health data from equipment installed around the globe, Siemens Healthineers aims to have the right answer before the customer calls, even fully understanding the maintenance procedure before sending technicians with the appropriate parts. This has led to an increase in customer satisfaction through both operational efficiency and quality in clinical diagnosis. To further expand their service offerings, Siemens Healthineers creates new service bundles that are more in line with customer needs and healthcare provider’s expectations.
Teradata allows Siemens Healthineers to aggregate global data for data scientists and business analysts to identify trends.

Siemens Healthineers’ culture is of pioneers and engineers focused on extracting value through answers from a data value chain including sales, machine, service parts, technician, and process data.

Teradata allows Siemens Healthineers to aggregate this global data for data scientists and business analysts to identify trends. They use machine learning to develop models to constantly understand maintenance trends, service part errors, training issues, faulty supplier parts and to improve their services offerings.
{{slide.content.label}} {{slide.content.title}} {{slide.content.subtitle}} {{slide.content.buttonText}}

{{slide.content.description}}

{{slide.content.disclaimer}}

{{slide.content.ctaText}} {{slide.content.ctaText}}
Other Customer Stories
BMW Group Using data to move over 3 million parts, daily, through an automotive manufacturer’s supply chain.
Yodel Delivery Network Limited Yodel performs predictive parcel delivery, taking action in real time to change the course of business, to ensure 5,500 error-free delivery routes per day.
Air France-KLM Group Tapping into all customer data, Air France-KLM Group is improving customer experience and smoothly connecting 100M passengers a year.
View more customers